Modifying Stay Information (Inquiry)


The Inquiry feature allows you to view and edit previous data entry records.

Select the "Inquiry" button from the main menu located on the left side of the screen. You may choose to inquire about a transaction or a group of transactions by using one of the three options listed:
Transactions by FFP ID - (Frequent Flyer Program ID number)  
Transactions by Customer Name  
Transactions by Data Entry Date  
 
 
All system transactions will have a basic system status of Unposted, Extracted, Posted, or Errored:

Unposted - created and not sent to the airline  
Extracted - sent to the airline  
Posted - miles processed and posted at the airline to the customer's account  
Errored - problem with record and not posted to the customer's account