Creating and Sending Stay Information To an Airline


To send guest stay information to an airline you must enter all requested information and submit the information for posting at the airline. To ensure a quick and easy data entry process, make sure all customer information is correct to the best of your knowledge, including customer name, frequent flyer program ID ("FFP ID"), and stay dates.

iHAMMS Airline Posting Schedule

New Hotel Stay records are extracted and sent to the airlines on a bi-monthly cycle, at 05:00 GMT on the 15th and 30th/31st of every month. Please note that new records must be in the system by this date and time to be included in the current cycle.

You may also want to use the following options to help with data entry.
Customer Look-Up
Promotion List


Data Entry

There are three ways to enter customer hotel stay information in the iHAMMS System to send to an airline. Select the "Data Entry" button on the left side of the screen and then choose one of the following two online options:

1.You can choose to enter data for a single transaction - for validating and submitting each transaction separately.  
 
2.You can choose to enter multiple transactions together in an electronic log sheet style - useful for validating and submitting batches or groups of transactions.  
 
A third way to capture hotel stay information in the iHAMMS System is available offline through the iHAMMS Direct file import option. With iHAMMS Direct, many types of hotel stay data files, including CSV Microsoft Excel, may be imported directly into the iHAMMS System. Please see iHAMMS Direct for more information about the File Import option.