Password Maintenance


Passwords can be changed by a user who is not a Chain or Region Administrator.

The password expiration date is set by the Chain Administrator. Approximately seven days before the user's password is about to expire, a red notification message will be displayed on the first page that appears after login. After the password expiration time has passed, the user will have five grace logins. The number of remaining grace logins will then be displayed on the first page that appears after login. The user can change the password or renew the current password at any time before five grace logins have accumulated. After accumulating five grace logins, the user will no longer be able to access iHAMMS online and must contact the Chain Administrator to obtain access.

Passwords can be changed in two ways.

Self Editing
Forgotten or Lost Password