Editing Stay Record Information
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1. | On the "Customer Transaction Details" page, you will see the customer's detailed transaction record. Select the "edit" button at the bottom of the page and continue to the "Update Mileage Transaction" page. To edit any part of the record, click the "Modify" button next to the section of the record you wish to change.
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2. | After making the necessary changes to the record, select "Continue." If at any time you want to check customer history (for example, to look-up an FFP ID) for transactions at any hotel property within your hotel chain, you may select Customer Look-up to help with your editing.
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3. | You may have to enter a new customer name or re-select the award option(s) after modifying certain sections of the transaction. Only the applicable awards for the check-in/check-out dates indicated will be shown.
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4. | When satisfied with your changes, select "Update Mileage Transaction."
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5. | The system will return you to the "Transaction Detail" screen, where you can,"Edit," "Delete," or go "Back to Inquiry."
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