Single Transaction Data Entry
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a. | If a New Customer, the system will indicate "New Customer. Enter the Customer's name starting with the "Last Name/Surname" and follow with the "First/Given Name" and select "Continue."
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b. | If an Existing Customer, the system will indicate "Existing Customer" and display the Last Name/Surname and First Name/Given Name for that FFP #. If there are more than one names for that FFP #, the system will ask you to choose the correct name from the drop down box of names provided. The Customers prior stay history at any of your hotel properties will also be indicated at the bottom. The Transaction History for this customer will be displayed at the bottom of the screen.
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c. | If an Existing Customer whose FFP # has also been Verified by the Airline, the system will indicate "Verified Customer" and display the Last Name/Surname and First Name/Given Name for that FFP #. The Customers prior stay history at any of your hotel properties will also be indicated at the bottom. The Transaction History for this customer will be displayed at the bottom of the screen.
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7. | Enter the check-in and check-out date using standard international format (day/month/year) in dd.mm.yyyy style separated by either "/" or "." and select "Continue". (Please note: you may also enter the number of nights instead of the check-out date. The iHAMMS system will calculate the actual check-out date from the number of nights you enter.)
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Click the "Modify" button to change any of the information you have entered.
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8. | (Optional) Enter the "Folio Number" as well as the (Optional) TOTAL "Revenue" for the guest stay. Enter Revenue Currency. The currency shown is the standard currency used by your hotel property. If you want to use a different currency, select another currency type from the drop-down box.
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· | "Folio number" is a number given by the hotel to identify a customer receipt
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· | "Revenue" is the total amount indicated on the Folio for a customer stay
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See Also
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Promotion List
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13. | Select "Submit Mileage Transaction". The system will validate your transaction record and any errors will be indicated on the return screen. You must correct the errors as indicated. If the transaction is valid, the system will return a Confirmation screen indicating "Transaction Accepted!". You may choose to further "Edit" the transaction at this time, "Delete" the transaction, or "Continue" to enter your next mileage transaction record. You may continue until all transactions are entered and then correct errors later using the "Inquiry" feature.
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14. | If you decide to "Continue", the system will return you to Step #5. You may continue to enter new transactions for the same airline, or select "Modify All" to enter transactions for a different airline beginning again with Step #3 above.
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15. | After completing all airline entries, you may "Logout" or choose other system options indicated on the left side of your screen.
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